Question: What happens after I submit my online application?

First, you will receive an autoreply immediately thanking you for your application.

Second, you will receive a personalized email shortly after with instructions as to how to sign up for an orientation + training shift that works for your schedule.

Question: What if I can’t apply online? Can I call someone or drop in somewhere for help?

Absolutely! You can call: 780.808.5282 ext. 2012 or pop into the Impact Depot – 5202 51 Street.

Question: Can I choose more than one opportunity or change my mind about what I would like to do once I’ve started?

Yes, you can, and we encourage you to try out as much as you’d like! Our orientation is designed to give you an introduction to our entire operation and ALL the opportunities that are available to you.

Question: Is there a minimum number of hours per week or month I am expected to volunteer?

Not necessarily, but once you start you will want to come back again and again! In all  seriousness though, we really appreciate our volunteers coming as regularly as they can as our operations change pretty frequently. Here’s a couple of examples…how we hang our clothes changes from summer to winter, and how our seasonal items are handled is different as well.

Question: Is there a minimum timeframe for being a volunteer with us?

Yes, ideally, we ask volunteers for a minimum commitment of 6 months. If this doesn’t fit with your availability, just let us know and we’ll look at other options with you.

Question: How does volunteer scheduling work?

Our volunteers are in control of their own schedules. Our available shifts are posted on Better Impact (our online database where you application is) and volunteers can sign up for whichever shifts they would like. There is also an app for Better Impact which makes it even easier if you are on the go!

Question: What are the benefits to me?

You can feel great about giving back to a community organization that supports some of our most vulnerable citizens. But also, you will gain skills and experience, meet new friends, and have a chance to socialize with others while having fun volunteering.

Question: Do I get to pick out good stuff from the back before it’s put out for sale to the public?

No, this is not allowed at the Impact Depot and “For the Interval” Store. We respect our donors’ wishes and ensure all donated items get to where they are intended.

Question: What if I need my volunteer hours for something like a scholarship application?

Excellent! This is super easy, as our volunteers are required to log their hours in our Better Impact volunteer database. Once your hours are logged, it’s very simple to just run a report of your total hours volunteered.

Question: What does the training and orientation shift include?

It includes an introduction and tour of the physical space, meet any volunteers and staff that  are there that day, an overview of our organizational mission, vision and values, a review of our Volunteer Code of Conduct and Confidentiality and then we move right into our departments and the procedures associated with them.

Question: Do you have snacks for volunteers while on shift?

Yes, we do!